Privacy Policy

1. WHAT INFORMATION WE COLLECT

We collect information you provide directly, information generated through your use of the Services, and certain technical information collected automatically for operations, security, and compliance.

We may receive limited data from third-party login, analytics, payment, or infrastructure providers when you choose to use those features.

We do not intentionally collect sensitive personal information unless it is necessary for legal compliance, security verification, or you voluntarily provide it as part of account support or dispute handling.

• Account registration information such as name, email address, username, password hash, authentication identifiers, and profile details
• Business communications, customer support requests, surveys, feedback, and messages you send to us
• User Content such as prompts, text, files, images, code, documents, or other materials you upload or submit through the Services
• Payment, subscription, invoicing, and transaction records processed by us or our payment service providers
• Device, log, and usage information such as IP address, browser type, operating system, device identifiers, timestamps, crash data, and interaction events

2. HOW WE USE INFORMATION

We use personal information only for legitimate business, operational, security, contractual, or legal purposes connected to the Services.

We may use aggregated or de-identified information that cannot reasonably identify an individual for analytics, capacity planning, product improvement, and abuse prevention.

We do not use personal data or user-uploaded content to train general AI models or foundation models without separate explicit consent.

• To create, authenticate, administer, and support user accounts
• To provide website features, applications, APIs, customer service, and service-related communications
• To process subscriptions, invoices, payments, refunds, and tax or accounting obligations
• To protect the Services, detect abuse, prevent fraud, investigate incidents, and enforce our legal terms
• To maintain reliability, troubleshoot technical issues, monitor capacity, and improve service quality
• To comply with applicable law, lawful requests, court orders, and contractual commitments

3. LEGAL BASES FOR PROCESSING

If you are located in a jurisdiction that requires a legal basis for processing, we rely on one or more recognized bases depending on the activity involved.

You may withdraw consent where processing is based on consent, but this does not affect the lawfulness of processing before withdrawal.

• Performance of a contract when processing is required to provide the Services you request
• Legitimate interests, such as securing the Services, improving reliability, preventing misuse, and managing operations
• Compliance with legal obligations, including tax, accounting, sanctions, court, and law-enforcement requirements
• Consent where required by law, including certain marketing, cookie, or optional feature settings

4. WHEN WE SHARE INFORMATION

We do not sell personal information. We share information only when reasonably necessary and subject to contractual, legal, or technical safeguards.

We do not disclose personal information to data brokers or third-party advertising marketplaces for their independent commercial use.

• Hosting, cloud, storage, communications, analytics, payment, security, and customer-support service providers acting on our instructions
• Professional advisers, auditors, insurers, and legal representatives subject to confidentiality obligations
• Government authorities, regulators, courts, or law-enforcement bodies where disclosure is required by law or formal process
• Counterparties and advisers in connection with a merger, financing, acquisition, restructuring, or sale of business assets

5. COOKIES AND SIMILAR TECHNOLOGIES

We may use cookies, pixels, local storage, and similar technologies to operate the website and improve functionality, performance, and security.

You may control cookies through your browser or device settings. Disabling some technologies may affect the availability or performance of parts of the Services.

• Essential technologies needed for core site operation, login sessions, security controls, and user preferences
• Performance and analytics technologies used to understand service usage and improve stability
• Feature preference storage, such as saved language settings or interface choices

6. SOCIAL LOGINS AND THIRD-PARTY ACCOUNTS

If you choose to register or sign in through a third-party account, we may receive basic profile information authorized by that provider.

Your relationship with the third-party provider is governed by that provider's own terms and privacy notice.

We only use this information to create or maintain your account, secure access, and provide related support.

• Name, email address, profile image, account identifier, or similar profile fields permitted by the provider
• Authentication tokens or security confirmations needed to complete the sign-in flow

7. DATA RETENTION

We keep personal information only for as long as reasonably necessary for the purposes described in this Policy, unless a longer retention period is required or permitted by law.

Retention periods depend on account status, legal requirements, fraud prevention needs, tax or financial records, support matters, dispute handling, and backup cycles.

When retention is no longer necessary, we delete, anonymize, or securely isolate information in accordance with our retention and disposal procedures.

8. SECURITY MEASURES

We maintain administrative, technical, and organizational safeguards designed to protect the confidentiality, integrity, and availability of information.

Although we work to protect your information, no internet-connected system can be guaranteed to be completely secure. You are responsible for keeping your credentials confidential and using the Services in a secure manner.

• Encryption in transit and, where applicable, encryption at rest
• Identity and access controls, internal permission boundaries, and activity logging
• Environment hardening, monitoring, backup controls, and incident response processes
• Vendor review and contractual controls for important subprocessors and infrastructure partners

9. YOUR PRIVACY RIGHTS

Depending on your location, you may have rights regarding access to, correction of, portability of, restriction of, objection to, or deletion of your personal information.

Supported applications include an in-product account deletion function. You may also contact us for help with privacy requests, correction requests, export requests, or account deletion.

We may need to verify your identity before responding to certain requests and may decline requests where allowed by law.

• Request access to certain personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your account and associated personal information, subject to legal exceptions
• Request export or portability of certain information where applicable
• Object to or restrict specific processing activities where allowed by law
• Withdraw consent where processing depends on consent

10. DO-NOT-TRACK SIGNALS

Some browsers and devices support a Do-Not-Track feature. Because there is no single accepted standard for responding to these signals, we do not currently respond to them in a uniform way.

If an accepted standard is established in the future and becomes applicable to our Services, we may revise this Privacy Policy to describe how we respond.

11. CALIFORNIA PRIVACY NOTICE

If you are a California resident, you may have additional rights under applicable California privacy laws, subject to statutory limitations and exemptions.

We do not sell personal information and do not share personal information for cross-context behavioral advertising as those concepts are defined under California law.

• Right to know categories of personal information collected, used, disclosed, or shared
• Right to request deletion of personal information, subject to exceptions
• Right to correct certain inaccurate personal information
• Right to non-discrimination for exercising privacy rights

12. VIRGINIA PRIVACY NOTICE

If you are a Virginia resident, you may have rights under the Virginia Consumer Data Protection Act, subject to applicable exceptions.

We do not sell personal data and do not use user personal data or uploaded content for general AI model training without separate explicit consent.

• Right to confirm whether we process your personal data
• Right to access, correct, delete, or obtain a copy of certain personal data
• Right to opt out of targeted advertising, sale of personal data, or certain profiling where applicable

13. UPDATES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect legal, operational, product, or technical changes.

When we make material changes, we will revise the effective date on this page and may provide additional notice where required by law or contract.

14. CONTACT US

If you have questions about this Privacy Policy, privacy rights requests, or data protection concerns, please contact us.

• Company: HK ANUNNAKI TECHNOLOGY CO., LIMITED
• Website: www.anunnaki-tech.com
• Email: support@anunnaki-tech.com
• Address: RM03, 24/F, HO KING COMM CTR, 2-16 FAYUEN ST, MONG KOK, HONG KONG
• DUNS Number: 77-323-0504

15. HOW TO REVIEW OR DELETE YOUR DATA

You may review, update, or delete certain account information through the relevant application settings or by contacting us.

Where supported by the product, the application includes a self-service account deletion option. If you submit a deletion request by email, please provide enough information for us to verify your request and identify the relevant account.

In some cases we may retain limited information as required for legal, accounting, fraud-prevention, dispute-resolution, or security purposes.